AI Applications – The Inevitable Trend in Digital Transformation
As digital transformation accelerates, data has become one of the most strategic assets for organizations. Yet as data volumes explode, the challenge for businesses is no longer just collecting information—but analyzing, extracting, and turning it into actionable insights. This is where Artificial Intelligence (AI) emerges as a strategic tool, paving the way for sustainable growth.
The true power of AI goes beyond automation. It acts as a “digital brain” that helps businesses optimize operations, predict market trends, and personalize customer experiences. Complex processes that once consumed vast resources can now be handled faster, more accurately, and more efficiently. From customer service chatbots, product recommendations in e-commerce, financial analytics, to supply chain management—AI is proving its value across every layer of business management and operations.
However, the current state of AI adoption in Vietnam reveals an uneven landscape. According to a survey by the National Innovation Center (NIC), only around 19% of SMEs in Vietnam have tried integrating AI solutions into their operations, and less than 4% maintain effective use beyond six months. This highlights a significant gap between investment interest and sustainable, value-driven AI adoption.
To bridge this gap, CMC Consulting has developed a portfolio of practical, industry-tailored Business AI solutions. Designed for seamless integration with existing systems, these solutions go beyond technology deployment—they deliver real business value and measurable impact. Leveraging deep local market understanding and large-scale project experience, CMC Consulting helps businesses move beyond “experiments” to achieve genuine transformation through AI.
Highlight Business AI Solutions from CMC Consulting
This solution enables businesses to harness the power of their internal data by asking questions directly in natural language—essentially “chatting with their data.” In addition, the system can connect to multiple data sources such as Data Warehouses, unstructured document repositories (using the RAG model), or internal APIs, thereby consolidating and responding to queries quickly, accurately, and in an easy-to-understand manner.
Learn more: Connect and unlock data intelligence - Why are enterprises still “Information-Poor” despite their data wealth?
Enterprise AI/LLM Platform
CMC Consulting’s AI/LLM solution transforms fragmented data—from contracts, records, and accounting to inventory—into a unified Data & AI platform. As a result, departments such as Procurement, Project Implementation, Sales, and Accounting are all optimized through intelligent analytics, risk alerts, process automation, and enhanced transparency
Learn more: From data to intelligence - CMC Consulting’s breakthrough AI/LLM platform
Smart email classification
A premium AI assistant that helps businesses elevate their email management: by leveraging Microsoft Azure & M365 integration, the system automatically classifies emails by entities (contracts, projects, partners, etc.), enabling quick content summarization and advanced natural language search. In addition, an intuitive communication tool with a dashboard allows businesses to manage emails more effectively, reduce manual workload, and accelerate decision-making.
Learn more: Smart email classification - Redefining information management in the data - driven era
AI in Production Scheduling Optimization
CMC Consulting’s Production Scheduling Optimization solution leverages AI to process big data from multiple sources: purchase orders, machine capacity, raw materials, processes, as well as constraints related to labor and warehousing. The result is an optimized production schedule that shortens makespan, reduces costs, increases on-time delivery rates, minimizes WIP inventory, and maximizes machine utilization.
At its core, the solution applies Genetic Algorithms (GA), enabling the system to explore a vast solution space, adapt to multiple constraints, and deliver near-optimal, practical, and efficient scheduling plans. Moreover, the system can update in real time, automatically adjusting schedules in response to fluctuations in orders, materials, or equipment.
Learn more: Optimizing production scheduling - Artificial intelligence paving the way for smart factories
AI for Smart invoice & Receipt automation
CMC Consulting’s Smart Invoice & Receipt Automation solution is designed for medium and large enterprises with high transaction volumes. The system enables automatic collection, processing, and verification of invoices and receipts, ensuring accuracy and transparency. With this solution, businesses can save time and costs, minimize errors, enhance financial transparency, accelerate accounts payable and receivable processes, and optimize cash flow for sustainable growth
Learn more: Smart invoive & receipt automation: The key to financial digitzation for Vietnameses enterprises
INV AI Agent cho quy trình Procurement to Pay ( P2P)
CMC Consulting’s INV AI Agent is an intelligent virtual assistant deeply integrated with ERP systems (SAP), enabling automatic collection, extraction, and reconciliation of invoices with purchase orders. The solution handles diverse operations (product invoices, service invoices, expense invoices, electricity from EVN, etc.) while integrating with the General Department of Taxation to detect fraud and anomalies.
Beyond automation, the system also tracks the full lifecycle of invoice processing, provides detailed error analysis, and automatically generates input tax reports—empowering businesses to elevate financial management with transparent, data-driven insights.
Learn more: P2P manual processes and financial managemant bottleneck: Why enterprises fall behind in digital age
AI for Human Capital Management - HCM
CMC Consulting’s comprehensive AI solution for Human Capital Management (HCM) modernizes the entire employee lifecycle: from smart recruitment with CV screening, candidate scoring and recommendations, JD and interview question generation; to talent development through skill analysis, personalized learning paths, career planning, and succession management; and internal knowledge management with an automated Skill Taxonomy system that classifies and standardizes competencies.
As a result, businesses not only optimize recruitment and training efficiency but also build a strong, agile, and future-ready workforce.
Learn more: From recruitment to traning - AI for HCM creates a holistic HR journey
GenAI-powered Digital Banking Assistant
The AI-powered Virtual Assistant integrated with Core Banking APIs goes beyond simple communication support to become a real-time data connection platform — delivering the experience of a true “personal financial assistant” for customers. With capabilities such as balance inquiries, credit limit checks, transaction history lookups, and product/service information retrieval, the solution ensures instant convenience and accuracy.
Built on an open, flexible architecture (Cloud/On-premise, microservices, open-standard APIs), the system can be easily deployed, scaled, and seamlessly integrated with existing platforms
Learn more: Elevating Digital Banking Experience: Intelligent Virtual Assistant with GenAI Core Banking
DWH/BI & AI for Enterprise Data Management
The AI-powered Data Warehouse / Business Intelligence (DWH/BI) system provides a comprehensive data management platform that helps enterprises optimize deployment costs with open-source Hadoop, while ensuring seamless integration with diverse data sources — from SQL, NoSQL, and Elasticsearch to modern Data Warehouse platforms such as Snowflake, BigQuery, Redshift, or SAP systems.
With its flexible, scalable architecture, the system not only supports advanced data analysis and visualization but also delivers powerful applications across multiple management domains: from financial reporting, production monitoring and KPI tracking, to HR management, operations and projects, and sales performance management
Learn more: Smart data - right decision with DWH/BI & AI
Voicebot AI by CMC Consulting is an intelligent call center solution powered by advanced AI and speech recognition, designed to help enterprises overcome the limitations of traditional call centers. Built on a modern microservice architecture, Voicebot not only provides automated responses but also understands natural language, processes customer requests, and integrates directly with enterprise systems.
This solution delivers a seamless customer experience, reduces operational costs, enhances efficiency, and can be flexibly applied across multiple industries such as finance, e-commerce, and healthcare
Learn more: Voicebot - Intelligence contact center for superior customer experience
Executive AI Training & Certification
In parallel with deploying practical AI solutions for businesses, CMC Consulting also emphasizes the human factor—particularly leadership and management teams. To ensure that businesses not only possess the tools but also the strategic vision for AI adoption, CMC Consulting offers training programs aimed at preparing participants for prestigious international certifications, specifically designed for senior leaders and executives.
These programs not only provide a globally recognized knowledge foundation but are also tailored to the unique characteristics of each industry, ensuring that management teams can quickly grasp, lead, and implement AI effectively within their organizations
Microsoft AI-900 Certification Course
Generative AI is opening up a new era where leaders are not just observers but must take the lead in the game. The course “AI for Leaders – In-depth: Microsoft AI-900”, organized by CMC Consulting, equips executives and managers with a strategic perspective on AI without requiring a technical background.
Over 16 hours of study (12 hours of knowledge + 4 hours of review), participants will gain a solid understanding of core AI concepts on Azure—ranging from machine learning, computer vision, and NLP to Generative AI—while also exploring real-world case studies from CMC’s AI projects. Upon completion, leaders will not only be well-prepared to take the international Microsoft AI-900 certification exam but will also develop the capability to integrate AI into business decisions and organizational growth strategies.
Learn more: Microsoft AI - 900: Master global certification - A breakthrough roadmap for leaders and executives
Google Cloud Generative AI Leader Certification Course
CMC Consulting’s “Google Cloud Generative AI Leader” course serves as the gateway for executives to step into the digital era. In a streamlined 16-hour program (12 hours of knowledge – 4 hours of intensive review), participants will explore the fundamentals, master the Gemini model, practice Prompt Engineering skills, and gain insights into safe GenAI deployment strategies aligned with the Secure AI Framework (SAIF).
This is not only a journey to earn Google’s international certification but also a springboard for leaders to shape vision, define strategy, and drive business breakthroughs with Generative AI.
Learn more: Google cloud generative AI leader: A breakthrough course for executives and managers
Don’t let AI be just a concept. Explore CMC Consulting’s practical Business AI applications in detail and start your journey to unlock data with AI effectively today!
Contact us for a free consultation: contact.cmcconsulting@cmc.com.vn/ 024 7100 1568
CMC Consulting
21/09/2025
80
