On October 10, 2023, CMC Consulting once again proudly received the PCoE Certification from SAP. This certification ensures that CMC Consulting's processes, systems, and personnel meet the standards for SAP's service quality, allowing CMC Consulting to continue providing support and maintenance services for SAP software licenses. This represents the highest level of service that SAP partners can achieve.
PCoE (Partner Center of Expertise) is a crucial certification, assessed by SAP every 1-2 years. To achieve and maintain this certification, SAP partners must meet a range of requirements related to system, process, and human resources in the field of service maintenance. This poses a significant challenge for CMC Consulting as they provide support and maintenance services for SAP solutions.
During the assessment, the AMS (Application Management Support) and Technical teams at CMC Consulting underwent a rigorous checklist with a large workload and limited time. However, through the enduring efforts of the entire team, CMC Consulting successfully met all the criteria, including system recovery upgrades, incident management, remote testing and connection processes, SAP EarlyWatch Alert system alerts, and a standardized support team. This affirms CMC Consulting's capability to provide SAP solutions with standardized processes and optimal quality.
This marks the 11th consecutive year that CMC Consulting has proudly received the PCoE Certification as a Gold Partner of SAP. With their dedicated efforts, the PCoE 2023 certification from CMC Consulting is valid for three years, acknowledging the relentless dedication of the deployment consulting team from 2012 to the present. The leadership and staff at CMC Consulting believe that achieving the PCoE certification is a solid foundation for successfully delivering value to customers during the digital transformation phase from 2021 to 2026. The company is committed to maintaining and continuously improving service quality in the coming years.
With the accomplishments mentioned above, CMC Consulting is honored to reaffirm its role as a Gold Partner of SAP Vietnam, continuously striving to enhance the capabilities of its consulting and deployment expert team to provide top-quality software solutions and services for businesses. CMC Consulting's goal is to help enterprises effectively apply modern technology to seize business opportunities and become a trusted partner, providing support throughout the operation of the business. They commit to achieving customer success through quality services and optimal competitiveness in pricing.
CMC Consulting - Leading SAP ERP Consulting and Deployment!