SAP LOG Consultant (AMS)

Task relating AMS Functional consultant is as followings:

• Receive incident reported from customer: complete incident description, verify priority, confirm component or product area, determine whether the inquiry is related to an error or requires consulting work.
• Actively check and fix AMS issues.
• Troubleshoot and resolve AMS issues in a timely manager.
• Coordinate with cross- functional consultants and customers to resolve integrated issues.
• Track issue status, monitor deadlines, and ensure compliance Service Level Agreement (SLA)
• Participate and support implementing new project, project change request (PCR).
• Mentor junior consultants and support knowledge sharing within the team.

Desired Skills

• 4+ years of SAP experience, with strong expertise in SAP MM
• Experience working in SAP full-cycle projects
• Strong troubleshooting and problem-solving skills in SAP LOG processess.
• Experience mentoring of junior/ fresher
• Ability to prioritize tasks, work independently, and proceed with objectives with minimum supervision
• Capable of working flexible hours sometimes under pressure of aggressive deadlines
• Ability to collaborate with other team members.
• Strong knowledge of LOG functional foundation and strong problem-solving skills: configuration, build-up FS, test case document
• Have knowledge/experience in other modules in LOG (such as SD, MM, PM, PP, QM, WM, EWM, etc.), integrating between LOG modules and other modules or other systems such as: FICO, E-invoice, IDOC… is a plus
• Knowledge or experience in S4HANA (onpremise/ cloud).
• Experience with other SAP solutions such as SAP Ariba, CRM, or related SAP products is an advantage.
• Ability to communicate effectively in English (written and spoken)

Personal Skills:

• Self-motivated and proactive, with the ability to learn independently
• Able to work effectively under pressure and manage multiple priorities.
• Strong communication, interpersonal and teamwork skills
• Capable of working independently with minimal supervision
• Customer-oriented mindset with strong ownership and accountability
• Flexible and adaptable in dynamic project/support environment.